Aesthetic Clinic Management
Karolina Jakubas

Professional Profile:

I am a results-driven Operations and Clinical Manager with a proven track record in healthcare and aesthetics. With a clear, visionary leadership style, I excel in strategic planning, project management, and fostering collaborative relationships. My expertise spans extensive medical knowledge and a proactive approach to problem-solving. I am adept at making decisive decisions and adapting to industry changes. Known for effective communication and team building, I drive operational excellence and profitability. I maintain high professional standards, oversee patient management, and advocate for performance improvement through innovative solutions and rigorous compliance. My IT proficiency further supports efficient and effective operations.

Education:

  • MSc-International Business-London Metropolitan University, United Kingdom 
  • Chartered Institute of Management Accountants (CIMA) Kaplan Financials, London
  • Accounting Course - College of North West London, United Kingdom 
  • Diploma in Macroeconomics & International Finance- School of Economics, Krakow 

Key Competencies:

  • Performance and Operational Excellence: Leads achieving performance targets, ensures operational excellence, and manages KPIs.
  • Strategic and Financial Management: Oversees strategic planning, resource optimisation, and budget formulation while monitoring financial performance and cost control.
  • Project and Data Management: Initiates and manages projects aligned with organisational goals, analyses complex data for strategic insights, and ensures efficient service delivery.
  • Compliance and Standards: Maintains adherence to clinical standards and regulatory guidelines, addressing patient wait times and capacity issues.
  • Collaboration and Relationship Building: Fosters a cohesive culture, builds productive relationships and represents the company at external meetings.
  • Marketing and Brand Strategy: Develops marketing strategies, manages brand presence, and adapts to market dynamics.
  • Staff Development and Engagement: Leads recruitment, coaching, and development initiatives, promoting growth and succession planning.

Work Experience

Battersea Clinic Limited, London, UK
Operational Manager
2021 - Present

  • Established the clinic, including business planning and policy design.
  • Achieved vital performance targets, ensured operational excellence, and fostered continuous improvement.

Queen Mary’s Hospital, London, UK
Ophthalmology IVT Pathway Coordinator
2021 - Present

  • Managed patient waiting times and ensured compliance with clinical standards.
  • Coordinated the Intravitreal Service, monitored treatment timelines, and maintained strong stakeholder relationships.

My Aesthetics Ltd & Heal Care Products Ltd, London, Uk
Operation Manager
2010 - 2021

  • Reduced contract expenses by 20%, ensured regulatory compliance, and optimised clinical capacity.
  • Developed marketing strategies, managed budgets, and enhanced operational efficiency.